FAQs

Resilient Hearts empower young adults with developmental disabilities to equip them with essential skills for independent living.

Resilient Hearts is not yet a PDD-approved organization. However, as of May 3, 2024, Resilient Hearts is included on the Government of Alberta's resource list. This means we are authorized to provide services to individuals or their loved ones who receive government funding.

Resilient Heart is community service organization that support individuals with developmental disabilities. We are not a non-profit organization.

Resilient Hearts offers community access services, including a life skills day program and respite services, to individuals aged 16 and older with developmental delays.

Resilient Hearts accepts funding from FSCD, PDD, and AISH. Additionally, participants have the option to pay privately.

Unfortunately, Resilient Hearts does not offer direct billing at this time. Participants are required to pay out of pocket and then submit their receipts to their worker for reimbursement. This is because Resilient Hearts is not yet an approved PDD (Persons with Developmental Disabilities) organization.

Interested candidates are encouraged to apply by completing our standard application form (attached). This form is required for all our programs and services to help us better understand each individual and determine how we can best support their needs. Applications can be conveniently submitted online here. Once the application is received, our team will review it and reach out to the candidate promptly. We also recommend that participants or their care providers, such as family members, schedule a meet-and-greet with our program staff before enrolling. This meeting offers an opportunity to learn more about our programs, explore our offerings, and ensure that Resilient Hearts is the right fit for them and their loved ones.

Yes, Resilient Hearts utilizes the same form for both the Day Program and Respite Services. You can complete our online form HERE Alternatively, participants or guardians may complete the attached paper version of the intake form and send it to intake@resilienthearts.ca.

There is no referral process required for participants or their guardians to access our programs and services. If you are part of an organization, please complete the online referral form HERE. Alternatively, organizations may submit the attached referral document or email us at intake@resilienthearts.ca to introduce the participant or guardian.

We are committed to fostering diversity, equity, and inclusion by celebrating unique identities, ensuring fairness, and promoting access for all. Through ongoing learning and measurable goals, we aim to build a stronger, more inclusive organization reflecting the communities we serve.

Resilient Hearts charges participants an hourly rate of $23.70 plus GST. Discounts are available for participants who commit to a full-time schedule. Please review our pricing options below.

Yes, participant should be at least 16 years of age to enroll into day program.

The Resilient Hearts Day Program is tailored to meet the unique needs of each individual. We understand that everyone learns and develops at their own pace. Participants are welcome to remain in the program as long as they are actively working on personal growth or developing new skills. To ensure the program’s effectiveness, we follow a structured timeline designed to support meaningful progress and outcomes.

Yes, participants who are willing to work on their skills are welcome to rejoin our programs and services.

Yes, Resilient Hearts allows participants to use their respite hours for the day program, as we aim to eliminate barriers to accessing community services. Additionally, we offer a respite program to provide further support.

Interested participant can complete an online application form here. Paper application form is also available below. If using paper application form, please scan and email it to Intake@resilienthearts.ca

Resilient Hearts offers both onsite and community respite services. Our onsite services include evening respite and drop-in respite.

Evening respite is available for youth transitioning to adulthood who attend school during the day. This service is offered Monday through Saturday, from 4:30 PM to 7:30 PM, providing a supportive environment for individuals during the evening hours.

Drop-in respite is available for individuals aged 16 and older who wish to engage in activities, develop skills, or connect with peers. It also provides short-term relief for caregivers in need of a break. This service is offered Monday through Saturday, from 9:30 AM to 7:30 PM, creating a supportive environment for individuals and peace of mind for caregivers.

Resilient Hearts works with families to determine the pricing structure based on individual needs and available funding options. We offer different fees for various services. The hourly rate for drop-in respite services is $21.54, while evening respite services are charged at $19.50 per hour.

Resilient Hearts provides personalized community respite services, supporting individuals in engaging with various activities tailored to their unique needs and interests. Our rate for community respite is $21.54 per hour, with additional charges for activity fees and admission costs. Travel mileage is billed separately at $0.70 per kilometer.

Resilient Hearts tailored their community respite based on individual's interests and abilities. Some examples may include playing sports such as soccer, and basketball, going to the gym, bowling, attending local markets, recreation centers, community events, and other fun things based on what individual wants to do.

Community respite is currently done 1:1 with our participants but we might be anticipating groups sessions in near future.

Yes, all our programs and services require an application form to help us understand the individual and determine the best way to support them. Interested participant can complete an online application form here. Paper application form is also available below. If using paper application form, please scan and email it to Intake@resilienthearts.ca